Good questions.
Clear answers.
Trials, integrations, plan limits, and everything in between.
How does the free trial work?
Start with seven days of Business capacity: 2,500 active assets and 5 GB of file storage. No card is required to create your trial. Choose a paid plan in your workspace when you’re ready.
What happens when my trial ends?
Your workspace data stays saved. Workspace access and integrations pause until you subscribe. Sign in to choose a plan, contact support, or export inventory if your role allows it. Trial expiration does not automatically delete your data.
Are integrations included in every plan?
Yes. Every plan includes the available Microsoft Intune and Entra connectors, workspace-scoped API access, Microsoft sign-in, and supported SAML single sign-on. You’ll need the relevant provider account, permissions, and setup.
Do you charge per user?
No. Plans are based on active asset and file-storage capacity, not the number of employees using your workspace.
What counts toward my asset limit?
Active assets count toward the allowance. Archived assets do not. Restoring an archived asset uses capacity again. Licenses and people are separate records.
What counts toward file storage?
Stored asset images and attachments use your allowance. Archiving a file does not free storage; permanently removing it does. If you reach a limit, reduce usage or upgrade to add more.
Can I change my plan later?
Yes. Upgrades take effect after confirmation with a prorated charge. Downgrades take effect at renewal. Existing data is retained; if usage exceeds the new allowance, additional assets or uploads are blocked until usage fits.
Does AssetDeck discover devices on my network?
No. AssetDeck does not scan your network. Add assets manually, use our CSV template for easy imports, or bring in supported device data from Microsoft Intune. Integration imports are reviewed before you apply changes.
What is different about Dedicated?
Starter and Business use isolated company workspaces on a shared database. Dedicated uses a separate customer database and assisted setup. Pricing starts at the listed amount; setup and specific requirements are quoted separately.
Still have a question? Talk to our team
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